ASSISTANCE & QUOTATION: WHERE TO BUY | PROJECT ASSISTANCE | ORDERING | DEFINITIONS | CUSTOMER SERVICE | FILE UPLOAD
We invite you to contact us by telephone at 1-888-FREEMAN (373-3626, North America only) or +1-541-247-7078 (Worldwide) during business hours (8 a.m. ~ 5 p.m. Pacific Time). You may also elect to download this form in PDF format and fax it to us at +1-541-247-2114 or email it (and any available digital images) to us at your convenience.
CUSTOMER SERVICE REQUEST FORM
If you are experiencing difficulty with one of our products, please take a moment to complete this form so that we can expedite your service request.
PRIMARY CONTACT INFORMATION:
PRODUCT IS CURRENTLY LOCATED:
IF PRODUCT IS ALREADY INSTALLED, PLEASE SUPPLY THE FOLLOWING:
TYPE OF PRODUCT THAT SERVICE IS BEING REQUESTED FOR (check all that apply):
DO YOU BELIEVE THIS ITEM'S SERVICE TO BE:
Warranty
Non-Warranty
Need by date for repair completion:
DESCRIPTION OF OBSERVED ISSUE:
Please email any available digital images of the observed issue.
We appreciate your assistance in completing this form so that we can work together to determine a resolution in a timely manner.